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Troubleshooting

Common problems and how to fix them.

Windows says it protected my PC

Test builds aren't signed yet. Choose More info → Run anyway.

macOS says the app can't be opened or is damaged

Go to System Settings → Privacy & Security and press Open Anyway next to X Alpha AI. You only need to do this once per version.

Answers are slow

  • Check the model's label on the Models screen. Runs slowly models are partly on the processor.
  • Try a smaller version of the same model, or a smaller model.
  • Close other apps that use a lot of memory, or lower the context window in Settings → Model settings.

A download stopped

Press Resume. Downloads continue where they left off, even after a restart. If it fails again, check your free disk space.

Web search finds nothing

Some search engines occasionally ask for a captcha. The app tries others; try again in a minute. If you run SearXNG, check that it's reachable at the address in Settings → Web search.

Still stuck

Tell us what happened and which computer you use.