Help
Troubleshooting
Common problems and how to fix them.
Windows says it protected my PC
Test builds aren't signed yet. Choose More info → Run anyway.
macOS says the app can't be opened or is damaged
Go to System Settings → Privacy & Security and press Open Anyway next to X Alpha AI. You only need to do this once per version.
Answers are slow
- Check the model's label on the Models screen. Runs slowly models are partly on the processor.
- Try a smaller version of the same model, or a smaller model.
- Close other apps that use a lot of memory, or lower the context window in Settings → Model settings.
A download stopped
Press Resume. Downloads continue where they left off, even after a restart. If it fails again, check your free disk space.
Web search finds nothing
Some search engines occasionally ask for a captcha. The app tries others; try again in a minute. If you run SearXNG, check that it's reachable at the address in Settings → Web search.
Still stuck
Tell us what happened and which computer you use.